Privacy policy

Privacy policy

The company adopts the Personal Information Protection Policy to explain the purpose and method of using the personal information provided by the customer, as well as the measures taken to protect the personal information of the customer. If there are any changes to the Personal Information Protection Policy, the company will notify on the website (or individually).

■ Items of personal information collected The company is collecting personal information as follows for consultation and service registration.

Items collected: Name, Gender, Home phone number, Home address, Mobile phone number, Email address, Company name, Company phone number Method of collecting personal information: website, company fanpage, third party.

■ Purpose of collection and use of personal information The company uses the personal information collected for the following purposes:

Member management, complaint resolution and complaint handling

■ Retention and use period of personal information

After the purpose of collecting and using personal information has been completed, the company will eliminate that information without exception.

■ Procedure and method of destroying personal information

The company in principle will destroy personal information immediately after the purpose of collection and use has been achieved.

The procedure and method of destruction are as follows:

Destruction procedure The information that members have provided to register as members will be transferred to a customer management system database and then stored for a certain period of time according to the information protection reasons stipulated in the internal policy and related regulations. Personal information transferred to a separate database is not used for any purpose other than the prescribed purpose unless there is a legal provision. Destruction method Personal information stored in electronic file form will be deleted using technical methods that cannot recover data.

■ Provision of personal information

The company does not provide user’s personal information to third parties. However, in the following cases, it will be an exception:

In case the user has agreed in advance. In case stipulated by law or if there is a request from an investigative agency according to the procedures and methods prescribed by law.

■ Transfer of collected personal information

The company will not transfer customer’s information to outside companies without customer’s consent. If necessary in the future, we will notify customers of the transfer object and content of work and request consent before proceeding.

■ Rights and methods of exercising rights of users and legal representatives

Users and legal representatives can access and modify their own or their children’s personal information under 14 years old at any time and can request registration or cancellation. To access or modify user’s or child’s personal information under 14 years old, please click “Change personal information” (or “Edit member information”) and to request cancellation (withdrawal of consent), please click “Withdraw” and then verify your identity, personal information can be viewed, modified or canceled. If you contact the person in charge of personal information management in writing, by phone or email, we will handle it promptly. If you request to modify your personal information, we will not use or provide your personal information until the modification is completed. If we have provided incorrect personal information to a third party, we will notify the correction result promptly to ensure that the correction is made. Personal information that has been canceled or deleted due to user’s or legal representative’s request will be handled according to “Retention and use period of personal information collected by the company” and not used or accessed for other purposes.

■ Installation, operation and refusal of automatic collection device